Tips for Management of an LMS or LCMS

Best tips for management of an Learning Content Management System (LCMS)

• Have a centralized support hotline for learning management support. Depending on the usage,work out if it needs to be 24 x 7. Some companies may have training distributed globally from a central

point.

• Support team should educate the trainers and those that would like to make use of the

system. Critical to maintain.

• Build a relationship with the internal customers and help them overcome any frustrations.

• Look for ways to leverage the system through the organization and even outside.

• Allocate a project manager(s) to coordinate every step, role, and responsibility of the project.

• Recruit a company executive to “sponsor” your efforts, and who will go to bat for you.

• Identify liaisons throughout the company who will help communicate and train their fellow

co-workers on the new system.

• Listen to your users and make appropriate changes based on their feedback and suggestions.

• Get marketing involved (or create a campaign yourself), to push the idea of a new learning

system.

• Get training involved to schedule regular training sessions on the system.

• Make sure you have lots of available and relevant content for your users to use.

Note-This is an excerpt of an ebook 311 TIPS on the Management of an LMS or LCMS.